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Featuring David Avrin

Listen to conversations with Featuring David Avrin on Light Bulb Moments.

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  • Episode 24 : Be Ridiculously Easy To Do Business With Featuring David Avrin

    In this conversation, Phil Fernaro and customer experience expert David Avrin explore why being “ridiculously easy to do business with” has become a real competitive advantage. Avrin explains how rising expectations for speed, convenience, and visibility have changed customer behavior, and why busin